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When All Else Fails, Read the Manual...
Posted by madcoderjj   •   Wednesday, 2012-August-29
I pride myself with making every effort to answer any questions that folks send to me as quickly as possible. In addition, I give serious consideration to every suggestion submitted to me. And finally I read each review that is submitted via the app store.

It is these reviews that can be most challenging since some folks are rather unforgiving. I donít mind their criticism since this helps me see things from a new perspective and hopefully ultimately improve my apps.

But I really go crazy when someone gives a particularly harsh review and/or low rating complaining about functionality that is missing, when the problem is that they just didnít take the time to look at the manual on this website. It takes a lot of extra time and effort, that I could spend developing apps, to provide this online resource.

I especially love when someone complains about having to reenter all of their data when moving from the LE version to the full version when they expected the backup function to manage this for them. Well guess what? It does!

So I would ask that before you drive a spike through my heart, try reading the manual. Or at least take the initiative to e-mail me and ask if thereís a way to do what you want to do.

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